Privacy Policy

At tenymoy.com, we respect your privacy and are committed to handling your personal information in a safe and responsible way. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

When you interact with our website, such as placing an order or contacting support, we may collect basic information needed to complete your purchase and provide customer service.

  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Order details
  • Device and browser information
  • Website usage data

How We Use Your Information

Your information is used only for essential business purposes, including:

  • Processing and delivering orders
  • Providing customer support
  • Sending order and shipping updates
  • Improving website performance and user experience
  • Preventing fraudulent or unauthorized activity

Payment Security

All payments are processed through secure third-party payment providers. We do not store full credit or debit card details on our servers.

Cookies & Website Data

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance your shopping experience.

You may disable cookies through your browser settings, but some website features may not function properly as a result.

Information Sharing

We do not sell or rent your personal information.

We may share limited information with trusted service providers only when necessary to operate our business, such as:

  • Payment processing services
  • Shipping and delivery carriers
  • Website hosting and security providers
  • Customer support tools

Data Protection

We use reasonable technical and organizational measures to help protect your personal information against unauthorized access, loss, or misuse.

However, no online system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, and support business operations such as dispute resolution and record keeping.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the ability to request access, correction, or deletion of certain information.

To make a privacy request, please contact us using the information below.

Third-Party Services

Our website may include links or integrations with third-party services. We are not responsible for the privacy practices of external websites.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time to reflect operational or legal changes. Updates will be posted on this page.

Contact Information

  • Website: https://tenymoy.com
  • Email: service@tenymoy.com
  • Phone: +1 213-294-6563
  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)

If you have any questions about this Privacy Policy, you can contact our support team for assistance.